Never stuck
Holidays, sick days and busy weeks don't stop approvals.
Apirel makes sure every task always has an owner. People delegate before they leave, deadlines escalate on their own, and administrators can reassign anything that gets stuck.
Aiko Tanaka
Finance director
Mei Lin
Standing delegate
Haruto Ito
Head of division
Sara Ahmed
Workflow administrator
Now with: Aiko Tanaka. Aiko has the task and 6 business hours left. Reminders go out before the deadline.
Now with: Mei Lin. Aiko marked herself absent. Her standing delegate, Mei, receives the task straight away and decides on her behalf — on record as Mei, acting for Aiko.
Now with: Haruto Ito. The deadline passed without a decision. The task is reassigned to the step's escalation contact, Haruto, who is told straight away.
Now with: Sara Ahmed. No approver could be found for the step. It waits in the unassigned queue, where Sara reassigns it in one click.
Standing delegation
Going on leave? Name a delegate for the dates you're away, and new tasks go straight to them — on record as acting for you.
Deadlines that act
Each step has a deadline in business hours. Reminders go out before it, and a missed deadline can reassign the task to an escalation contact or the approver's supervisor automatically.
On-duty rotas
For approvals that need whoever is on duty — nights, weekends, a shared desk — tasks go to the person on the schedule.
How it works
- 01
Plan for absence
Approvers set standing delegates; requesters appoint representatives to act for them.
- 02
Set deadlines
Each step gets a deadline, reminders and what to do when it's missed.
- 03
Escalate automatically
Overdue tasks are reassigned to the escalation contact or the approver's supervisor, who is told at once.
- 04
Reassign anything
Administrators see every stuck task in one queue and reassign it in a click.
Questions
Can a delegate see everything the approver sees?
A delegate sees the tasks delegated to them, with what's needed to decide them. Every decision records who acted for whom.
What if no approver can be found for a step?
The step waits in the administrators' unassigned queue instead of failing, and they assign someone.
Are deadlines in calendar hours?
No — business hours, on your organization's business calendar.
More features
- Approval workflowSubmit, amend, approve with conditions, recall — every state clear to everyone involved.
- ConfigurationCustom forms, conditional flows, org chart and authority levels — set up by your own team.
- Guest approvalClients, suppliers or auditors decide one task through a secure, time-limited link.
- Audit and complianceAn audit trail that can't be edited, printable approval records and compliance export.
- IntegrationsWebhooks, integration keys, single sign-on and user provisioning.
- Mobile appiOS and Android app for requesters and approvers — coming soon.
Set up your first approval flow today.
Start a 30-day free trial with your real organization, users and approvals. Or let us show you around.
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